Store Closing Information
It is with the deepest regret and sadness that I am sending this email. After having my shop for five years, I have decided to close this chapter.
The last five years have been so incredibly amazing and I am so proud of my shop and all that we accomplished. I have enjoyed getting to know each and every one of my customers.
I am glad that I can say I was able to live out my dream, even if only for a brief time.This year has been chock full of challenges and I kept hoping that things were going to change and get better, but they seem to have only gotten worse.
I have never experienced this level of burnout before in my life. Earlier this year, I left my day job to pursue the shop full-time and ended up adding a second line of business to boot. At the same time, sales unreasonably and majorly slowed down causing me to have to go back to my full-time job to keep food on my table.
It has always been my priority to treat all of my customers the way I would want to be treated. I recognize my email response time has faltered, but please understand that it was not my intention not to respond.
I have been struggling silently for months with grief over the state of my shop and have been doing everything I can to come up with other viable solutions to try to keep me from where I am today. It’s time for me to acknowledge that this dream has come to an end.
What does that mean for any open orders or preorders? Altogether, abandoning ship has never been an option for me. It’s not in my nature to not honor my promises or commitments. I remain committed to fulfilling as many of the preorders as possible, and it will continue to take time as I must use personal funds to pay for the fabric to receive it. If your order cannot be fulfilled, I will issue a refund. It just may take me some time as I will have to use personal funds to issue the refunds and will be dependent on paydays at the day job.
If I cannot fulfill your order by the end of the year I will cancel your order and begin issuing refunds for those orders.
The shop will completely shut down by 1 January 2024.
If you are signed up for the Queen of Diamonds Block of the Month please do not worry about the program being canceled. I have already made arrangements for you and you should have received an email.
What does this mean for rewards? The part of the rewards program where you earn points on purchases will be turned off on 1 December. You will still be able to cash in your rewards until 8 December on purchases for in-stock items.
I can’t describe enough the level of devastation and disappointment I am feeling over all of this. I had really hoped my little fabric shop was going to be around for years to come and would have been something I could have passed on to my daughter. I suppose the universe has something else in mind.
I am beyond grateful for your support throughout the years and I am truly sorry that things are ending the way that they are.
Thank you for your understanding and support.
Owner - Hummingbird Lane Fabrics
Welcome to Humming Bird Lane
It's Lesley Visutsiri, the fabric fanatic behind Hummingbird Lane Fabrics.
Remember those long drives hunting for the perfect quilting store? Or waiting ages for an online order? Been there, done that! When my little one came along, it sparked a crazy idea: Why not start my own fabric wonderland? So, against all odds and in a sea of fabric shops, Hummingbird Lane Fabrics took flight.Learn more about Us!