We want you to be 100% satisfied. We have a 30-day return policy on items you are not satisfied with.
Please contact us before returning an item so we can provide additional instructions and expedite your return process.
Refunds will be issued once returned items are received by us. Refunds will not be given for shipping charges. Refunds on shipping charges for refused or abandoned packages will be at our discretion.
Sale items may not be returned.
Due to copyright laws, patterns and books may not be returned.
All returns must be in original condition and packaging and they must not have a smoke odor to them. Returns that have a smoke odor will not be refunded.
Gift cards are also not returnable.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Note: exchanges cannot be made on fabrics. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 27943 Seco Canyon Road, PO Box 516, Santa Clarita, CA 91350.
To return your product, you should mail your product to:
27943 Seco Canyon Road
PO Box 516
Santa Clarita, CA 91350
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.